Welcome to Elad Perfumes. By accessing or using our website (https://elad.co.ke) and purchasing our products, you agree to comply with and be bound by these Terms & Conditions. Please read them carefully before using our services.
2. Eligibility
You must be at least 18 years old to make purchases on our website. By placing an order, you confirm that you meet this requirement.
3. Products
Elad Perfumes offers a curated selection of fragrances. We strive to ensure product descriptions, images, and pricing are accurate, but we do not guarantee that all details are error‑free. In case of discrepancies, we reserve the right to correct errors and update information.
4. Orders & Payments
Orders are confirmed once payment has been successfully processed.
We accept payments through secure third‑party gateways (e.g., mobile money, credit/debit cards, or other approved methods).
Prices are listed in Kenyan Shillings (KES) unless otherwise stated.
Elad Perfumes reserves the right to refuse or cancel any order at our discretion, including cases of suspected fraud or unauthorized activity.
5. Shipping & Delivery
We deliver across Kenya and selected international destinations.
Delivery times vary depending on location and courier services. Estimated timelines will be provided at checkout.
Risk of loss passes to the customer upon delivery of the product to the specified address.
6. Returns & Refunds
Due to the nature of perfumes, returns are only accepted if the product is defective, damaged, or incorrect.
Requests for returns must be made within 7 days of delivery.
Refunds will be processed once the returned product is inspected and approved.
7. User Accounts
Customers may create accounts to track orders and manage preferences.
You are responsible for maintaining the confidentiality of your login credentials.
Elad Perfumes is not liable for unauthorized access resulting from your failure to secure your account.
8. Intellectual Property
All content on Elad.co.ke, including logos, product images, text, and designs, is the property of Elad Perfumes and protected under copyright and trademark laws. Unauthorized use is strictly prohibited.
9. Limitation of Liability
Elad Perfumes shall not be held liable for indirect, incidental, or consequential damages arising from the use of our products or website. Our maximum liability is limited to the purchase price of the product in question.
10. Privacy
Your use of our website is also governed by our Privacy Policy (elad.co.ke in Bing). By using our services, you consent to the collection and use of your data as outlined therein.
11. Governing Law
These Terms & Conditions are governed by the laws of Kenya. Any disputes shall be resolved in Kenyan courts.
12. Changes to Terms
Elad Perfumes reserves the right to update or modify these Terms & Conditions at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated terms.
